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Project Management / PMO / Client Management
- Rescued a project that had resulted in a software vendor’s client not having met its stated production goals in 18 months. Met those requirements within three months.
- Trained and mentored the vendor’s and client’s project teams in best practices for project delivery and production operations
- Redesigned the business process in order to create a standard model that executes without errors or extra-ordinary effort on the part of the teams involved
- Wrote position papers that were adopted by the business in order to effect change throughout the organization
Set ground rules, developed SLAs and interaction guidelines and ran meetings in order to repair the damage to the vendor/client relationship
- Negotiated the contract renewal, SLAs and staffing and business model changes with the client for the vendor in order to create a more equitable relationship
Data Warehousing
- Designed a Comprehensive Data Warehouse for a leading Cable and Telecommunications company
- Designed and Developed a Sales and Marketing Data Warehouse and Analytic and Reporting solution for a leading Pharmaceutical company
- Designed and Developed a Large Scale Data Warehouse and Analytics solution for the leading Managed Care provider
Sales Operations
- Implemented the Market Leading Incentive Compensation package at a leading Pharmaceutical Company
- Redesigned and Developed a Custom Incentive Compensation solution at a leading Pharmaceutical Company
- Designed and Implemented an Executive Compensation system based on off-the-shelf software at a leading Publishing Company
- Optimized Incentive compesation plans and strategies at a leading Bio-Pharma
Change Management
- Planned and managed the migration of a major pharmaceutical company from an in-house IC system to an off-the-shelf software package
- Designed and managed the integration of the Fixed Income and Equity systems of a trading house with a major investment bank
Sales Force Management
- Designed and Developed a Custom Sales Force Alignment system at a leading Pharmaceutical company
- Installed, configured and managed a leading Incentive Compensation software package at two leading Bio-Pharmaceutical companies
Business Intelligence / Analytics
- Designed and delivered BI/Analytics applications utilizing MicroStrategy, Cognos and Business Objects at leading companies in the Bio-Pharma, Life Sciences, Pharmacy Benefits Management, Publishing and Telecommunications industries.
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